Privacy Policy for THE SURQ LLC
At THE SURQ LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or using our services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
Personal Information
This includes information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely and not stored by us)
Non-Personal Information
We may collect non-identifiable information, such as:
- Browser type and version
- Device type
- IP address
- Website usage data (e.g., pages viewed, time spent on the site)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer service and respond to inquiries.
- Send order confirmations, updates, and promotional offers (if opted in).
- Improve our website, products, and services.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third parties that help us operate our website and fulfill orders (e.g., payment processors, shipping companies).
- Legal Authorities: When required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:
- Recognize returning visitors.
- Save your preferences.
- Analyze website usage for performance improvements.
You can disable cookies through your browser settings, but this may limit some features of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no system can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
- Request details about the data we collect and how it is used.
To exercise these rights, please contact us at sales@thesurqfashion.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and recommend reviewing their privacy policies.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
- Email: sales@thesurqfashion.com
- Phone: 716-305-4284
- Address: 12 S Walnut St, Burkettsville, OH 45310
Thank you for trusting THE SURQ LLC. Your privacy is important to us, and we are committed to protecting your personal information.